Question 1

Can I create a FelbaCare group before signing up?

Accepted Answer

No. Create an account or log in first so FelbaCare can link the new group, roles, audit trail, and billing record to a real user.

Question 2

How do members join a private group?

Accepted Answer

Closed groups require the group slug and invite code from an official. Public discovery can be enabled only by the group owner or admin.

Question 3

Does FelbaCare support welfare claims and chama contributions?

Accepted Answer

Yes. FelbaCare supports welfare claims, chama and merry-go-round contributions, savings wallets, loans, member roles, approvals, and audit history.

Question 4

How are payouts protected?

Accepted Answer

FelbaCare blocks self-approval, duplicate approvers, duplicate payment references, cross-group actions, and cross-site browser submissions.

Question 5

Is FelbaCare a SACCO?

Accepted Answer

No. FelbaCare provides software for groups. SACCO-style features do not make a group a licensed SACCO, and groups remain responsible for legal compliance.

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