- A screenshot, SMS, receipt code, bank reference, or user declaration is not conclusive proof of payment by itself. Contributions may be marked declared, pending review, manually confirmed, provider verified, reconciled, allocated, reversed, refunded, rejected, duplicate, or unmatched depending on the evidence available.
- Contribution obligations may include due dates, periods, member amounts, penalties, waivers, partial payments, overpayments, arrears, wrong-period corrections, wrong-member corrections, and group-approved allocation rules.
- Payment declarations must be accurate and may require payer phone, provider reference, amount, date, destination account, evidence, and authority where a third party paid for a member.
- Manual confirmation is an officer review record, not provider settlement. Provider verification and statement reconciliation require matching evidence from the payment provider, bank, or approved statement import.
- Duplicate references, reused receipts, suspicious payer details, unmatched transactions, chargebacks, reversals, refunds, and statement conflicts may be held for review before allocation or member-credit recognition.
- FelbaCare does not guarantee payment-provider availability, instant confirmation, contribution performance, group solvency, officer honesty, or payout availability.
Payment and Contribution Terms
Contribution obligations, declarations, verification, reconciliation, allocation, fraud warnings, and payment-provider limits.